Web Hosting Customer Service FTL

I had a text chat yesterday with a local webhosting service. I was inquiring as to a client’s disk usage on their shared service because we were switching over from an existing Joomla site to a new WordPress one (heck yeah), and so I was touching base to make sure that the new WordPress install didn’t tip them over their limits (based on the existing site I knew it would be close).

I came away from the conversation frustrated based on the following…(After the preliminary greetings and outline of my request…)

Look, I’m no expert, I don’t know why a host chooses Zeus over Apache but the Joomla site was originally on Zeus and we could never get the url rewrites to work, so on that basis alone I was in no way inclined to change…

Did you see the emoticons? Admittedly I was freaked at her suggestion, but the emoticons did.not.help.

This wasn’t the end of it…


It took some time for my heart to stop pounding – I was having visions of her there in her cubicle with her finger on the button and could hear myself screaming NOOOOOOOOO into the void.
About Dee Teal

The Web Princess is writing this in the middle of the night and is exhausted... but even with that, you should know that she's good at this stuff, and what she doesn't know she finds out from other WordPress legends...

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