Web Hosting Customer Service FTL

I had a text chat yesterday with a local webhosting service. I was inquiring as to a client’s disk usage on their shared service because we were switching over from an existing Joomla site to a new WordPress one (heck yeah), and so I was touching base to make sure that the new WordPress install didn’t tip them over their limits (based on the existing site I knew it would be close).I came away from the conversation frustrated based on the following…(After the preliminary greetings and outline of my request…)
 
Operator says:
  Hi. :) [redacted].com.au runs on our Apache server.
Operator says:
  If you're going to use Wpress, you need to move to our Zeus servers.
Operator says:
  Because Wpress runs with PHP
Dee says:
  Joomla Runs with PHP
Dee says:
  and I'm already using WordPress on this site
Dee says:
  so do not make any changes to Zeus
Operator says:
  yes but I recommend that you use ZEUS because it runs flawlessly with it.
Dee says:
  NO
Dee says:
  NO
Operator says:
  But that's still your call :)
Operator says:
  YEAH ;D
Dee says:
  Thank you
Operator says:
  :P

Look, I’m no expert, I don’t know why a host chooses Zeus over Apache but the Joomla site was originally on Zeus and we could never get the url rewrites to work, so on that basis alone I was in no way inclined to change…

Did you see the emoticons? Admittedly I was freaked at her suggestion, but the emoticons did.not.help.

This wasn’t the end of it…

Operator says:
  Okay. So just to inform you. You are allowed 500000mb and You are currently using
  2769mb . :)
Dee says:
  that's perfect thank you
Operator says:
  Is there anything else I may help you with Dee? :)
Dee says:
  No, that's enough for now, thanks
Operator says:
  So you move it to Zeus now? :D Kidding! :D Have a great day Dee. :)
Dee says:
  Just say no to Zeus...
Dee says:
  thanks
Operator says:
  :P Have a great day !:D

It took some time for my heart to stop pounding – I was having visions of her there in her cubicle with her finger on the button and could hear myself screaming NOOOOOOOOO into the void.